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Acceptable Use Policy

Last updated: May 2025

1. Overview

This Acceptable Use Policy ("AUP") governs how you may use the Quorum platform and its AI features. By using Quorum, you agree to comply with this policy. This AUP is incorporated by reference into Quorum's Terms of Service.

Quorum is a business productivity platform. Its AI agents are designed to assist with legitimate business operations. Use of the platform in ways that harm others, violate laws, or undermine the integrity of the platform is strictly prohibited.

2. Permitted Uses

Quorum is designed and intended for the following types of use:

  • Using AI agents to assist with legitimate business operations, including marketing, planning, sales, HR, finance, operations, legal, and technology functions
  • Uploading your own business content — documents, brand assets, company information — for AI processing
  • Creating and running campaigns, generating designs, producing business documents, and building operational outputs
  • Conducting AI-assisted research, analysis, and strategic planning
  • Using voice features for internal briefings and outbound communications in a lawful business context
  • Inviting team members to collaborate on your organization's account

3. Prohibited Content

You may not upload, submit, generate, distribute, or store any of the following through the Quorum platform:

  • Content that is illegal under any applicable law or regulation
  • Content that infringes or misappropriates third-party intellectual property rights, including copyrights, trademarks, patents, or trade secrets
  • Sexually explicit or pornographic material of any kind
  • Content that depicts, glorifies, incites, or promotes violence, terrorism, self-harm, or harm to others
  • Defamatory, harassing, threatening, or abusive content targeting individuals or groups
  • Hate speech or content that discriminates against individuals based on protected characteristics, including race, ethnicity, religion, gender, sexual orientation, disability, or national origin
  • Spam, unsolicited bulk messaging content, or materials designed for mass deceptive outreach
  • Malware, viruses, or any code designed to damage, interfere with, or gain unauthorized access to systems
  • Content that violates the privacy of individuals, including unauthorized disclosure of personal data

4. Prohibited AI Instructions

You may not instruct Quorum's AI agents to:

  • Generate any content that violates Section 3 above
  • Produce deliberately false, misleading, or deceptive content intended to deceive or defraud individuals or organizations
  • Impersonate specific real individuals, living or deceased, without their consent
  • Impersonate public figures, officials, or organizations in a manner likely to mislead
  • Generate content intended to manipulate, interfere with, or undermine electoral or democratic processes
  • Produce communications designed to conduct phishing, social engineering, or other forms of fraud
  • Generate detailed instructions for creating weapons, dangerous substances, or other materials that could cause serious harm

You may not attempt to "jailbreak," manipulate, or use prompt injection techniques to cause AI agents to bypass their built-in safety guidelines or produce content that would otherwise be prohibited.

5. Business Use Only

Quorum is a business tool built for commercial and professional use. It is not designed for personal consumer use. You may not use Quorum:

  • For personal, non-commercial purposes under plans designated for business use only
  • To build, develop, or operate a product or service that competes with Quorum
  • To scrape, copy, replicate, or systematically extract Quorum's features, user interface, content, or data for competitive purposes
  • To resell access to the platform without Quorum's prior written authorization

6. Data and Privacy Obligations

When using Quorum, you are responsible for the data you submit. You must:

  • Have the legal right to upload, process, and use any content or data you submit to the platform
  • Not upload or process personal data of third parties without a lawful basis for doing so under applicable data protection laws
  • Ensure that any use of voice or outbound calling features complies with applicable telemarketing, consent, and recording laws in your jurisdiction and the jurisdictions of the recipients

If you process personal data of individuals located in the European Union through Quorum, you are acting as a data controller in respect of that data and are independently responsible for your compliance with the General Data Protection Regulation (GDPR), including maintaining appropriate records of processing activities and ensuring you have a valid legal basis for processing.

7. Security

You may not engage in any activity that threatens the security, integrity, or availability of the Quorum platform. This includes:

  • Probing, scanning, or testing the vulnerability of the platform or its infrastructure without Quorum's prior written authorization
  • Attempting to gain unauthorized access to other user accounts, Quorum's internal systems, or any connected services
  • Using automated tools, bots, crawlers, or scripts to access the platform at rates that degrade service for other users or place unreasonable load on Quorum's infrastructure
  • Introducing malicious code, malware, or interfering with the platform's normal operation in any way
  • Attempting to intercept or monitor any communications, data, or traffic on the platform

If you discover a security vulnerability, please report it responsibly to legal@byquorum.com rather than exploiting it.

8. AI-Generated Output Responsibility

You are solely responsible for how you use, distribute, or act on AI-generated content produced through the Quorum platform. Specifically:

  • You must review AI-generated content before publishing, distributing, or acting on it
  • Publishing AI-generated content may require disclosure in certain jurisdictions — you are responsible for identifying and complying with any applicable AI disclosure or labelling requirements in your jurisdiction
  • You must not present AI-generated content as authoritative legal, medical, financial, or other regulated professional advice without appropriate professional review and qualification
  • Quorum's AI agents are not licensed professionals. Their outputs do not substitute for the judgment of qualified legal, financial, medical, or other regulated advisors.

9. Enforcement

Quorum reserves the right to investigate any suspected violation of this AUP. Upon determining a violation has occurred, Quorum may, at its sole discretion:

  • Issue a warning to the account holder
  • Temporarily suspend access to the platform
  • Permanently terminate the account without refund
  • Remove or disable content that violates this policy
  • Report suspected illegal activity to relevant law enforcement authorities
  • Pursue legal remedies to the extent permitted by applicable law

Quorum's failure to act on a violation on one occasion does not constitute a waiver of its right to act on future violations.

10. Reporting Violations

If you become aware of any content or conduct on the Quorum platform that you believe violates this Acceptable Use Policy, please report it to us at legal@byquorum.com. We will review all reports and take appropriate action.

11. Contact

For questions about this policy or to report a concern, contact us: